Frequently Asked Questions
Everything you need to know about Dolfin performance gear, shipping, and returns.
How do I determine the right size for my athletic gear?
We provide a comprehensive size guide on every product page. Since sports apparel requires a specific fit for performance, we recommend measuring your bust, waist, and hips and comparing them to our chart. If you are between sizes, we suggest sizing up for comfort or sizing down for a compression fit.
What is the status of my order and how can I track it?
Once your order is processed, you will receive an email with a tracking number. You can use this number on our 'Track Order' page or through the carrier's website to see real-time updates on your delivery.
What is Dolfin's return policy for sports equipment?
We offer a 30-day return policy for most items. Products must be in original, unused condition with tags attached. Please note that for hygiene reasons, certain items like swimwear and undergarments cannot be returned once the protective seal is removed.
Do you offer international shipping?
Yes, Dolfin ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
Are your materials sustainable and sweat-wicking?
Quality is our priority. Most of our performance wear is crafted from high-grade, moisture-wicking fabrics designed to keep you dry during intense workouts. We are also increasing our use of recycled polyesters to reduce our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For eligible regions, we also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.